Our mission is to bring corporate standard solutions to our SME clients, and to continue to surpass the ever increasing expectations of all of our clients, whatever their size. Every successful organization is made up of a people with common values and perspectives, the best of which should be re-enforced in order to make the most of the collective that makes up that organization.
Part of the way that we re-enforce our common values and commitment to excellence is by having a mission statement. This puts into words our ambition for TeCS, and our clients. We recognise that above all else, our success as a company is inextricably linked to the needs of our client base, and the more efficiently we can serve and anticipate these, the more successful we will justifiably become:
1. To build and develop trust-based relationships with our clients, associates, partners – and each other.
2. To value and appreciate the custom of each and every client, share their concern and aspirations for their business, focus on the timely delivery of their TeCS solutions and service.
3. To provide the best value solution even where we cannot, due to our unwillingness to compromise our operational standards, offer the cheapest.
4. To continually re-enforce the working practises, procedures and communication lines between all at TeCS, our clients and partners.
5. To build systems that are both optimised to the current requirements of our clients, and fully scalable to the growing demands and success of our clients.
6. To take every opportunity to develop our understanding of vertical market business operations, terminology and key performance indicators in order to continuously improve the service that we are able to our clients - as well as be proactive with respect to the solutions that we can offer these markets.
7. To keep up-to-date with advancing technologies and how they are applicable to the business objectives of our clients.
8. To encourage and support the ongoing professional aspirations and development of all personnel at TeCS within the context of our operation.
9. To recognise and respect the power and potential of the Individual and the positive impact one can have on the success of the organization. In so doing we re-enforce our determination to offer an non-discriminatory environment which offers equal opportunities to all – and we extend this level of respect and recognition to our clients, associates and partners.
10. To draw on the imagination and intelligence of all at TeCS, offering personnel every opportunity to contribute and benefit from their valued input and service to clients.
Ultimately, our obsession is to provide top quality solutions and services, delivered on time every time, provided at a price that makes technology driven business development and efficiency realisation an economical proposition for all companies whatever the scale of their operations.