Time Critical Solutions (TCS) Ltd, aka "TeCS", is an international business company (IBC) incorporated in Cyprus (a full member of the European Union). The company primarily serves wider-Europe, the Middle-East and Mediterranean regions - but also has clients in many other parts of the world. The company was originally incorporated in the UK in 1998 as Radiant Systems Ltd, which operated as an IT consultancy boutique directly serving FT100 companies throughout the United Kingdom.
From around 2003 there was a significant growth in the demand for IT services within small and medium sized companies who were realising the opportunity that the web presented to their business, as well as the cost savings that could be achieved through automation and streamlining of their operations.
The SME market for IT services continues to grow to this very day. However, it is true to say that the quality of service being offered by the IT industry to the SME varies widely, often with loose adherence to industry standards of design, development, documentation, support, and general customer care. Unfortunately, the industry continues to be sales, rather than service, orientated - and price, rather than value sensitive – causing many SMEs to fall foul of poorly qualified, inexperienced service providers who miss agreed delivery schedules and deploy poor quality solutions that are simply not fit for purpose.
In 2005 our reaction to this situation was to restructure our services as ETL Motion Ltd, with a focus on providing the same high standards of service and expertise to the SME as we would continue to offer to our large-company clients. The market reaction to our value-orientated service proposition has been positive and enabled us to develop long term client relationships with both large and small companies in many parts of the world.
Today our philosophy remains the same, to offer consistently high levels of service and delivery to all company clients however large or small - and to maintain a determined focus on quality, value, delivery and service. Quality-on-time is our central theme, and although the center of our operation continues to be in the UK, moving our administrative center to Cyprus has given us the opportunity to re-enforce our continuing philosophy within our new brand, Time Critical Solutions (TCS) Ltd, industry-standard technology solutions against the clock.